🎉 Your House Rules + Guest Guidebook Template Is Ready!
Thanks for downloading — you’re about to eliminate the most repetitive guest questions you get and set expectations before they even arrive. Click the button below to grab your templates and start building a guidebook guests actually read.
⬇ Download Your Guidebook Template📦 What’s inside your download:
- Editable house rules template — noise, pets, parking, smoking, and check-out (PDF)
- Local recommendations section — restaurants, activities, groceries, and hidden gems (PDF)
- Emergency info page — contacts, nearest hospital, property manager, and utilities (PDF)
💡 Pro Tip:
The biggest mistake vacation rental owners make with house rules is writing them like a legal document. Long lists of “do not” and “strictly prohibited” set a hostile tone before the guest has even unpacked. Research into guest behavior shows that positively framed rules get significantly higher compliance than negative ones. “Please enjoy music at a comfortable indoor volume after 10pm” works better than “NO LOUD MUSIC AFTER 10PM.” The guest feels respected instead of policed — and respected guests take better care of your property.
For your guidebook, the local recommendations section is the most underrated revenue and review driver you have. Guests consistently cite local tips as one of the top reasons they leave 5-star reviews — phrases like “felt like a local” and “amazing restaurant recommendations” appear repeatedly in top-rated vacation rental reviews across every major platform. Keep your recommendations specific and opinionated: don’t list every restaurant in town. Pick your genuine top 3 and say why. “Maria’s Trattoria — best seafood pasta on the island, ask for the terrace table” is infinitely more useful than a generic list of 15 restaurants with addresses.
Finally, make your guidebook accessible in multiple formats. Print a physical copy for the property, but also send a digital version (PDF or a simple web link) in your pre-arrival message. Data from property management platforms shows that over 70% of guests prefer accessing house information on their phone rather than flipping through a binder. A guest who can pull up your Wi-Fi password, check-out instructions, and emergency contacts from their phone at 11pm is a guest who doesn’t need to message you at 11pm.
🚀 Get started in 20 minutes:
- Customize the house rules — edit the template with your specific policies on noise, pets, parking, smoking, maximum occupancy, and check-out procedures. Rewrite any negative rules in a positive, friendly tone.
- Add your top local picks — fill in the recommendations section with your genuine favorites: 3 restaurants, 2 activities, nearest grocery store, and one hidden gem only locals know about.
- Complete the emergency page — add your property manager’s phone number, nearest hospital address, emergency services number, utility shut-off locations, and Wi-Fi details.
- Print + go digital — print a copy for the property and save a PDF version to send in your pre-arrival message 24 hours before check-in.
- Test with your next guest — after their stay, ask if the guidebook answered their questions. Note any gaps and update the template before the next arrival.
Want to master the full guest experience? Take the Customer Service That Sells course
You’ve got the guidebook and house rules — now learn the complete system for turning every guest interaction into a 5-star review, a rebooking, and a referral. This course covers the entire guest journey from first inquiry to post-stay follow-up.
- Guest experience mastery from pre-booking to post-checkout
- Guest survey templates and feedback collection systems
- Review generation strategies that build social proof on autopilot
- Communication templates for every stage of the guest journey
- Upselling and rebooking frameworks that increase lifetime value
Questions? Reach out anytime at info@vacationrentalresolutions.com